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Improve Export Reporting Flexibility and Usability for Instance-Level Data

As a Merchant, I need to generate accurate, instance-level reports for single- and multi-day workshops so that I can reconcile income, report to funders, and manage financial performance efficiently. Problem: Current Shopify and Experiences reports don’t provide data at the instance level. The existing export requires significant manual manipulation and lacks the fields needed for proper reconciliation and funder reporting. Key Issues: Export only shows total order price — line item price is missing. “Starts at” and “Order created” fields are text strings combining date and time, making sorting/filtering difficult. Date range filter behavior is unclear for multi-day events. Date picker requires manual clicking through calendars, slowing large-range reporting. Requested Enhancements: 1. Add line item price (before tax/fees) to the export. 2. Allow exports based on either order created date or instance date. 3. Split “Starts at” field into separate, sortable “Start date” and “Start time” fields. 4. Split “Order created” into separate, sortable “Order date” and “Order time” fields. 5. Enable typed date entry in date range inputs instead of requiring calendar clicks. Impact: These changes would allow Merchants to build accurate, automated reports for programme, financial, and funder reporting — eliminating extensive manual data handling and improving efficiency for organizations running large event programs.

Mark About 1 month ago

Ability to add a convenience fee or other charge at checkout to an experience/event purchase fee/charge

Similar to how most ticketing platforms charge convenience fees/charges, create a setting that allows store owners to set a fee, on a per experience basis, that is charged in the Shopify checkout. Note: Making a /cart /checkout charge non-optional can be tricky because Shopify is designed to let customers edit the cart line items. If Experiences was to do this in a way that creates a non-optional charge to make the customer to pay for the main experience/event + the convenience charge, the app may need to create a new experience + charge custom SKU/product that could result in many new, temporary, Shopify products.

An Anonymous User 9 months ago

Ability to add a notice for a particular day(s) that would show up in the calendar view

As a merchant, sometimes I want to put a notice on the calendar that isn't bookable, may not even have a time, but applies to a day or series of days. For example, "No pokemon today" or "XYZ unavailable" over a span of days. This feature would be helpful for merchants who rely heavily on Experience's calendar feature. https://help.experiencesapp.com/en/articles/4770454-add-a-monthly-calendar-view-to-your-shop-to-show-all-your-experiences-in-one-place

Berry Hatfield 10 months ago

Show an experiences as "sold out" when in a Shopify collection page

It would be helpful to have an experience show as sold out in a collection grid (Shopify terminology) when sold out. This would keep the customer from having to click into the product page (PDP) just to find out it's sold out. Considerations: - This would need to only work if 100% of all time slots are sold out - Most merchants have more than one bookable time slot and the Experiences app only looks so far into the future (currently 6 months?), so it's possible something would show as sold out if there were no near-term availability but far future availability.

stitcherystudio.myshopify.com 11 months ago

Tipping / Gratuity for bookable experiences

As a merchant, we want to offer required and/or optional tipping to our customers who book experiences with us. Although Shopify already offers this feature, it's 100% optional. Additionally, it needs to be a different line item in the checkout so we can separate it from the total amount paid for tax purposes as some municipalities tax it different than other items.

An Anonymous User Over 1 year ago