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Search by customer name in the Experiences dashboard

Feature Request
We'd like to be able to search by customer name. This isn't possible right now. This is important because customers often show up outside of their exact booking time. When we look in the time slot that's "now" (because, for example, they showed up at 2:15 pm) we might not find them. It would be because they were supposed to arrive for the 1:45 pm slot. Therefore we end up hunting around to try to find the customer to check them in. Another problem is that a customer will call or email asking for information about what experience they booked but don't know the name of it. It'd be useful to be able to do a global search in Experiences to find that customer and the booked experiences they belong to.
Posted by Mark Sandeno ·
Status: In Review1 comment

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Comments1

  • the-peregrine-fund.myshopify.com

    •

    Aug 22, 2022

    We would also like to query by customer name as we have 200 people that we're checking in at a time and we currently have to manually search through the names. The names are sorted by date of ticket, rather than alphabetically, which would be more helpful. Or a search function within the experience / event. Thanks!