Skip to main content

Allow customers to cancel pre-paid/reservation bookings

At the moment, the only type of bookings that can be canceled by customers are Free booking types. This is because of the complications of enabling customers to cancel what amounts to a Shopify order.

However, we could store a cancellation as store credit or give the merchant the option of automatically refunding the order.

1 comment

Log in to comment and vote

Comments1

  • Berry Hatfield

    •

    Jan 14, 2025

    This is helpful - we prefer to issue store credit for cancellations vs. refunds