Allow customers to cancel pre-paid/reservation bookings
At the moment, the only type of bookings that can be canceled by customers are Free booking types. This is because of the complications of enabling customers to cancel what amounts to a Shopify order.
However, we could store a cancellation as store credit or give the merchant the option of automatically refunding the order.
Log in to comment and vote
Comments1
Berry Hatfield
Jan 14, 2025
This is helpful - we prefer to issue store credit for cancellations vs. refunds