Share your feedback...
Allow merchants to bundle an experience with a physical product
We would like to be able to bundle an experience with a physical product to be able to offer deals for our customers. For example, a class and supplies for that class. We tried to use another bundling app, but the experience came up as "unresolved" when the bundle was purchased. The experience and product need to be taxed differently, so there should be a way to select/deselect how each is taxed. Thank you!
Google Calendar integration + synchronization stretch goal
Allow a merchant to authenticate their Google Calendar so new bookings are posted to their personal or company calendars. Stretch goal: When a user has connected their calendar to an experience, do not allow any sales in the experiences app (from their Shopify storefront) when the user's calendar already has something in that time slot. For example, if the experience is set up to allow bookings from 9 am to 12 pm, but 11 am is blocked with another appt in the user's Google calendar, don't show any time slot availability on the Shopify storefront in the Experiences app for that blocked time.
Allow shared experience schedule
As a merchant, I would like my other experiences to be marked fully or partially unavailable if the same time slot is booked in one of the others. More info: If you offer multiple experiences (sessions) but each experience/session type uses the available inventory of others? e.g. Experience A which is 30 minutes would use the same resources (space, resource, instructor, time) of the Experience B 60-minute session. Therefore, if X amount of bookings happen for the A or B experiences, you need to ensure that the bookable inventory is managed so neither one oversells.
Allow ticket recipients to transfer their ticket
As a recipient of an e-ticket, I want to be able to transfer my ticket to someone else. Currently, only the person who purchased the ticket can do that.
Manual Bookings by store staff or admin
This feature would allow store staff/admin to manually create bookings via the Admin. The use case is when a customer calls or emails in or is in front of a store staff member but is not going to go online to make the booking themselves. Additionally, it would be great to be able to manually create a booking (without a Shopify order attached) Perhaps someone misses an event and you want to rebook at no charge, without having a sale and a discounted sale recorded etc.
Discount specific time slots only
As a merchant I want to offer a discount on specific time slots (i.e. 20% all halloween bookings no matter when the booking takes place).
Experiences that aren't bookable, just events that are happening and show in the calendar
As a merchant, while I may have some/many bookable events, I want to be able to create an event that doesn't require a booking and may or may not occur just once. For example, I may want to have a food drive that's an all-day event. Although it may happen within a day, showing exact times isn't necessarily relevant (e.g. from 8am - 10pm). If I have a non-bookable experience at my venue, it can be confusing to customers because it doesn't currently show up on the Experiences calendar, which may lead the customer to believe our venue is closed or nothing is going on. A non-bookable experience would have all of the same features of a normal bookable experience with the following exceptions: A corresponding Shopify product would not have to be made It is not bookable The "book now" button would be a link to the external event (if URL is provided), or there'd be no link if no URL is provided There would be no variants/prices required There'd need to be an optional URL field (link) that would allow the customer to click through to the external page/site (e.g., Eventbrite, etc.) Reminder emails/texts would not send
Add Checkbox and Radio button as an option to the additional details forms. Also consider a file upload option.
As a merchant I would like to configure checkboxes and/or radio buttons in my additional details forms to allow customers to select one or more choices from a list.
Waiting list when a time slot is sold out
When there's no inventory available for a time slot, allow the customer to sign up to be notified of new availability. Some questions: Is it helpful to have this for any timeslot or only if every time slot is sold out? e.g. If Monday at 9 am is sold out, should there be a "sign up to informed of availability" Is it helpful to have this only if every timeslot is sold out? e.g. "There is no current availability. Please provide your email to be notified of new availability". Should the emails just go into an exportable list to be manually emailed from the merchant's choice of email tool? e.g. Gmail or Mailchimp. Should the waiting list be automatically mailed as soon as there's inventory for any time slot? Any other thoughts world?
Allow customers to transfer their bookings to other available time slots within the same experience
It can be time-consuming to have to field the customer support associated with customers that may want to transfer their booking. If there was a way to allow customers to manually transfer to other available time slots that would cut down on the need for merchants to manage this overhead. This is within the same experience so the price is also the same.